Type of Contract– Permanent (Full time)
An experienced and sharp Operations Manager with energy and vision is required to work help grow an ambitious, multi-faceted, logistics solutions provider, Mango Logistics Group.
The company works with prestigious retail brands, well known charities, PR agencies and a huge number of central London based businesses.
The Operations Manager will develop the 2 operating divisions; overnight / international courier service and our same day courier service.
This role requires an operationally minded person with same day courier or next day and International courier service experience, to join the management team and take responsibility for courier/ transport operations. The successful candidate will have their finger on the pulse with an ability to spot opportunities to grow and protect revenues and margins across the sameday, next day and international divisions of Mango Logistics Group.
• Manage all same day and next day operations
• Prepare and submit quotations for new work
• Create bespoke solutions
• Spot courier opportunities within all Mango’s group offerings
• Manage project delivery of new customers
• Support the Managing Director / Business Development Manager at client meetings
• Manage daily traffic and reporting
• Oversee operations across the customer base
• Ensure that service is delivered in line with contracts and terms and conditions agreed
• Ensure excellent customer communication at all times
• Good KPI knowledge, ability to measure and incrementally improve performance
• Assess and manage client risk profile
• Manage the operational team, processes and systems
Skills & Experience:
• Proven experience in an operational role within the Logistics / Courier or commercial Storage industry or related sector
• Management experience across all levels
• Sector knowledge of logistics, courier, warehousing or storage industry
• Effective communication skills with the ability to gain confidence at all levels both internally and externally
• Excellent attention to detail with strong analytical skills
This is an exciting opportunity for an experienced and ambitious Operations Manager to join a successful logistics company embarking on the next phase of their growth plans. A competitive salary and benefits are on offer. Apply now